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Community Engagement: How to... Guide

What is it?
Community planning aims to improve the quality and delivery of public services. At its heart is the importance of ensuring that all groups and communities are equally involved in the planning and managing of local services. There is considerable evidence that such involvement often leads to improved policy outcomes. The aim of this guide is to provide community planning partners, including community representatives, with help in this process.

How does it do this?
The site provides an introduction to practical techniques that can be used to support the process of community engagement in partnerships. Below are examples (with links to full information on the Communities Scotland website) of some of these techniques:

  • Sharing information: e.g. Open space event [external website]. A themed discussion event involving up to 1,000 people based on workshops that participants create and manage themselves.
  • Opinion gathering: e.g. Citizens' juries [external website]. A small group that meet over a short period of time to deliberate on a specific issue or topic.
  • Capacity building: e.g. Community animateurs [external website]. Local people employed to promote and facilitate participation.
  • Participation and partnership: e.g. Community auditing/profiling [external website]. Method that enables a complete picture of an area to be built up, high level community involvement.
  • Ensuring equal opportunities in community engagement: e.g. Equal opportunities in community engagement [external website]. A key principle of Community Engagement is the need to tailor measures to remove barriers to participation.

When should it be used?
Community engagement is necessary both as a response to specific events, and in order to ensure ongoing community involvement.

Example
Community-based housing associations (CBHAs) are a useful example of giving local communities ownership and control over key services. They have provided an important organisational model for involving communities in the regeneration of their communities and neighbourhoods. Originating in Glasgow in the early 1970s, they can now be found across much of the UK. They have an increasingly important role in providing a vehicle for local authorities to transfer ownership and management of their housing stock.

For more information

Source

Back to Evidence-based tools index or toolkit introduction

 
Last Updated: 13 January, 2009
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