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20. Marketing I: Provide the solution to
a problem
One of the central questions in the literature related to
marketing is: What makes people buy products? One of the answers
given is that the buyer sees the product as the solution to
a problem. Frequently, therefore, advertisements set out to
convince potential consumers that there is a problem. The
same dynamic, although in a modified form, applies to communication
aimed at policy processes. Policy makers will be more likely
to take note of and remember pieces of evidence if they are
convinced that the evidence is actually addressing a specific
problem. If on the other hand they are not aware of the problem,
they are less likely to notice or use the information.
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