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Strategic contributions of game rooms to knowledge
management: some prelimenary insights
Abstract: Academics and practitioners have stressed the significance
of managing knowledge in today's competitive environment. This has
resulted in many efforts to increase knowledge exchange between
organisational members. Much work so far has focused on the use
of information technology as either a solution or enabler of knowledge
management. While information technology enables easy exchange of
explicit knowledge, its contributions to sharing tacit knowledge
is restricted to connecting individuals via tools, such as e-mail
and groupware. This research adds to the literature by reporting
on a people-centred perspective for facilitating tacit knowledge
exchange. The article describes an in-depth case study carried out
to determine the role played by game rooms in the exchange of tacit
knowledge.
| Author: |
Desouza, K. C.
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| Publisher: |
Information & Management, vol. 41, no. 1, pp. 63-74.
|
| Date: |
2003 |
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