Remembrance of things past? The dynamics of organisational forgetting

Abstract: How organisations create, transfer, and retain knowledge has been the focus of intensive investigation by management researchers. However, one aspect of the dynamics of knowledge-organisational forgetting-has received comparatively little attention. In this paper, we draw on an exploratory, multiple-case study of learning in international strategic alliances to explore how and why organisations forget. Based on our case study, we develop a theory of organisational forgetting, discuss the role of forgetting in the dynamics of organisational knowledge, and present a typology of types of organisational forgetting.

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