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Shaping policy for development

An overview of Lagoro IDP camp in Kitgum District, northern Uganda, 20 May 2007. Manoocher Deghati/IRIN
Thu, 07/25/2013 - 14:58 -- Anonymous (not verified)
Infoasaid project - Mengo sub location, Mengo
Infoasaid project - Mengo sub location, Mengo

License: ODI given rights
Credit: Jean-Baptiste Lopez
Source: infoasaid

Improving communication between aid agencies and crisis-affected people

20 February 2013 11:30 - 13:30 (GMT+00)
Venue: 
Overseas Development Institute
Details

The role and importance of effective communication with crisis-affected people have grown significantly in recent years, driven by the proliferation of accountability initiatives within the humanitarian sector, the changing role of media development organisations as providers of humanitarian information and the explosion in information and communication technology (ICT) in crisis-affected countries.

The growing recognition of the importance of communication in disaster response has prompted an upsurge in discussions, publications and initiatives aimed at better understanding the potential of broadcast media and new technologies to improve how agencies communicate with their beneficiaries and, ultimately, enhance the quality and accountability of humanitarian assistance.

This Network Paper reports on the work of one such initiative, infoasaid. Operated by two media development organisations, Internews and BBC Media Action, with funding from the UK Department for International Development (DFID), infoasaid was established in 2010. The project, which came to a close at the end of 2012, had two main objectives:

  1. To strengthen the capacity and preparedness of the humanitarian system to respond to the information and communication needs of crisis-affected populations.
  2. To partner with aid agencies to help inform and support their communication response in emergencies.

This Network Paper examines the strategies infoasaid adopted to achieve these objectives, outlining what was done, how it was done, what the challenges were and what was learnt from the perspective of the project and its partners.

Speakers:

IN LONDON
Anita Shah - Former Director of Project, infoasaid

Carole Chapelier - Former Research Officer, infoasaid

Richard Cobb - Evidence and Impact Adviser, Merlin and Vice-Chair of the Communicating with Disaster Affected Communities Network (CDAC)

Mark Harvey – Executive Director, Internews

IN NAIROBI
Yussuf Osman - Beneficiary Accountability Officer, Adeso and former Communications Officer, Save the Children

IN SIERRA LEONE
Sharon Reader - Beneficiary Communication Delegate, IFRC Sierra Leone

Chair:

Wendy Fenton - Humanitarian Practice Network Coordinator

Follow #infoasaid on Twitter for live coverage.
Humanitarian Policy Group
Humanitarian Practice Network (HPN)
Report

Audio/Video


Wendy Fenton: Improving communication between aid agencies and crisis-affected people



Anita Shah and Carole Chapelier: Communication and crisis-affected people



Mark Harvey: Improving communication between aid agencies and crisis-affected people



Yussuf Osman: Improving communication between aid agencies and crisis-affected people



Sharon Reader: Improving communication between aid agencies and crisis-affected people



Richard Cobb: Improving communication between aid agencies and crisis-affected people



Questions and discussion:Improving communication between aid agencies and crisis-affected people


Presentations
Communication is aid

(pdf, 1.85M)