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The
Marketing Mix is probably the most famous phrase in marketing and
was coined by Neil H. Borden in his article 'The Concept of the
Marketing Mix' in 1965. The elements are the marketing 'tactics',
also known as the 'four Ps':
- Product
- Price
- Place
- Promotion
Some commentators increase the mix to the 'five Ps', to include:
Others
will increase the mix to 'seven Ps', to include:
- Physical evidence (such as uniforms, facilities, or livery)
- Process (i.e. the whole customer experience e.g. a visit to
Disney World)
The concept is simple. All cakes contain eggs, milk, flour, and
sugar, however you can alter the final cake by altering the amounts
of mix elements contained in it. It is the same with the marketing
mix. The offer you make to your audience can be altered by varying
the mix elements.
In the think tank world of policy influence the concept is still
useful, particularly so when considering the promotional strategy.
In planning the message, we have considered the product (the content
of the message, or the issue), the physical evidence (the credentials
to back up the message, or the research) and the price (how politically
controversial the message will be, or the position). In planning
for the policy audience, we considered the people (the policy audience
we are communicating with).
We have adapted the marketing mix for influencing in the table
below. In developing an influencing strategy one needs to consider
the usefulness, credibility and political cost of the message; which
decision-maker at what place and time it will be targeted at; and
with what support, promotional package and ongoing relationships
management it will be delivered.
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